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Upshift Cycles San Jose Service Department

Professional People, Training & Tools!
When you bring in your bike for service, we always start with a free, no-obligation estimate of the work that's needed. One of our service pros will discuss your bicycle with you and carefully explain what we recommend, always respecting your choices and your budget.

Custom Bike Builds
We can build your boxed bike for you. We use the same top notch procedures and checklists as any bike we build for sale in our shop. We completely go through all the components, true the wheels, torque bolts according to specifications, and QC the final product to make sure the bike is properly set up when you get aboard the first time.

You found a great deal on the internet, and the website promised "minimal assembly required"? Awesome! If you happen to run into anything unexpected, or the bike doesn't perform quite as you thought, we can help. We've seen it all.

Bike builds start at $150, and can range depending on the amount of extra time needed.

We're service pros
Our service staff is professionally trained and collectively have thousands of hours of experience working on all bicycle makes and models, not just the ones we sell. And every member of our service team participates in regular training modules to keep up with the latest advancements and techniques.

So, whether it's a minor tune-up or a major overhaul where we go completely through your bicycle and get it running like new, you can count on us to do the job right the first time, every time.

Walk-ins are welcome
Getting ready for a ride and discovered that a tire's gone flat? Did you hit a pothole and knock your wheel out of true? Sometimes you can't plan when your bike needs attention. Why not bring it in?

If we can fix it on the spot, we will. And if we need more time, we'll let you know when to stop by to pick it up. Come in, call or email us soon so we can make that important repair or adjustment and get you back on your bike ASAP.

Appointments are helpful
If you prefer the convenience of an appointment, we'll let you know how long the repair will take so that you can plan accordingly. If it'll be ready quickly, you might want to check out what's new in our store while you're waiting.

If you're going to run some errands while your bike's being fixed, just give us a number where we can reach you in case we have any questions. Thank you!

Prices are subject to change without notice; please speak with our helpful staff if you have any questions.